Privacy Policy

Last updated: September 2026

This privacy policy explains how I (Olivia McNeilis) collect and use personal information when you visit this website or contact me through it.

Information I collect

If you contact me using the enquiry form on this website, I may collect:

  • your name;

  • your email address; and

  • any information you choose to include in your message.

I only ask for information that is reasonably necessary to respond to your enquiry.

How I use your information

I use the information you provide to:

  • respond to your enquiry;

  • communicate with you about my services; and

  • keep appropriate records of enquiries and correspondence.

I do not use information submitted through the enquiry form to send you marketing emails unless you have separately agreed to receive them.

Legal basis for using your information

Where you contact me about potentially working together or purchasing my services, I process your information where necessary to respond to your request and, where applicable, to take steps at your request before entering into a contract.

I may also process correspondence where I have a legitimate interest in managing enquiries and operating my business.

Squarespace and other service providers

This website is hosted by Squarespace.

When you submit information through a form on this website, the information is provided to Squarespace so that it can provide website and form functionality to me.

Form submissions may also be sent to and stored in Google Worskpace so that I can receive and respond to your enquiry.

These service providers may process personal information on my behalf in accordance with their own data protection obligations and applicable agreements.

How long I keep your information

I keep enquiry information only for as long as reasonably necessary to respond to your enquiry and maintain appropriate business records.

If an enquiry does not result in us working together, I will normally delete or anonymise the information after, for example: 12 months, unless there is a legal or business reason to keep it for longer.

If you become a client or customer, some information may need to be retained for longer for contractual, accounting or legal purposes.

Sharing your information

I do not sell your personal information.

I only share personal information where necessary to operate this website or my business, where required by law, or with service providers that process information on my behalf.

Your rights

Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including the right to:

  • ask for access to the personal information I hold about you;

  • ask for inaccurate information to be corrected;

  • ask for your information to be deleted in certain circumstances;

  • ask me to restrict how your information is used;

  • object to certain uses of your information; and

  • make a complaint to the Information Commissioner’s Office (ICO).

Contact

If you have any questions about this privacy policy or would like to exercise your data protection rights, contact:

Olivia McNeilis
Email:
hello@oliviamcneilis.com

You can also find information about your data protection rights on the Information Commissioner’s Office website at ico.org.uk.